Information We Collect
We collect user information to deliver services, verify identity, and ensure platform security. This includes:
- Personal data: Full name, username, date of birth, postal address
- Contact details: Email address, phone number, billing address
- Transaction data: Date, amount, transaction ID (excluding sensitive card details)
- Technical data: IP address, device type, browser, operating system
- Website usage data: Page visits, session duration, and login activity
- Marketing preferences and communication history
How Information Is Used
Collected information is used for:
- Account creation and identity verification under UKGC requirements
- Processing deposits and withdrawals through UK banking systems
- Customer support and direct communication
- Security monitoring and fraud prevention measures
- Marketing communications (only with explicit consent)
Data Sharing and Legal Disclosure
User data may be shared in specific circumstances:
- With UK law enforcement and regulatory agencies for legal investigations
- With authorized service providers for data storage, security, and compliance
- As required by UK law, court orders, or regulatory requests
No data is sold or shared for unauthorized commercial purposes.
Data Security and Retention
We implement robust security protocols to protect your information:
- 256-bit SSL encryption and secure UK-based servers for data storage
- Regular security audits and access controls
- Data is deleted when no longer needed or required by UK law
Cookies and Tracking
We use cookies to enhance user experience and platform performance:
- Essential Cookies: Enable core website functionality
- Performance Cookies: Track website usage to improve services
- Functionality Cookies: Store preferences for a personalized experience
- Targeting Cookies: Used for relevant marketing and content delivery
You can manage or disable cookies in your browser settings. However, doing so may impact site performance and functionality.